How a seamless Smartsheet migration tool brought True False Consulting into the AU Region

True False Consulting is a consultancy firm providing strategy and business development, and implementation, project management, tender team leadership and client engagement services in the defence, transport, infrastructure and aerospace sectors, as well as the establishment and project management to transition / mobilise those newly-won services contracts that True False Consulting has supported our clients to win. Clients range from US and European defence and aerospace firms looking to establish business operations in Australia, Australian infrastructure and engineering services companies supporting critical and social infrastructure, to local SMEs, seeking to develop Defence, Aerospace, Water, Rail, Power or Telco industry opportunities.

Shifting a live Smartsheet ecosystem to a new region is not a small task, especially for a consultancy whose value depends on precision, continuity, and visibility. With multiple active projects, client-facing dashboards, and mobilisation workstreams underway, even a brief interruption risked lost time and reputational impact. John King, Owner of True False Consulting, initially thought they would need to manually rebuild all dashboards and assets used primarily to manage contract transitions / mobilisations—an undertaking that could have consumed weeks of billable effort with no guarantee of accuracy. The need to meet rising data sovereignty expectations, combined with the operational cost of a manual migration, created a real challenge. True False Consulting needed a way to move to the AU region quickly and correctly, without compromising their client deliverables.

As True False Consulting explored how to meet stringent data sovereignty requirements for its clients, Smartsheet not only confirmed that a move to the AU region was feasible, but also recommended InfoSpark as the perfect partner who could deliver the migration quickly, accurately, and cost-effectively using their Smartsheet Region Migration tool, MirrorSpark. The referral proved pivotal. Partnering with InfoSpark, True False Consulting experienced a level of support and assurance that transformed the process. With every step, John commends the InfoSpark team for providing clear guidance, proactive communication, and a deep understanding of their needs. The experience was not just about completing a migration. It was about feeling supported, confident, and knowing that they had every detail covered.

The migration was completed in a single day. While the process requires a brief pause as the system is being migrated, John remarked that the migration caused no disruption to their ongoing work or client-facing commitments. InfoSpark maintained clear, proactive communication at every stage, from progress updates and checkpoints, to swift resolution of minor permission issues so everything stayed within their timeline. Every dashboard, sheet, and structure transferred seamlessly. Everything remained intact and preserved and the environment was ready to use almost immediately. John described the outcome as “picture perfect”—the kind of accuracy he had never been able to achieve in manual attempts. The environment with the Smartsheet AU region was immediately usable, stable, and aligned with True False Consulting’s project delivery needs. While some Smartsheet features for the AU region are still being rolled out, True False Consulting views this not as a limitation but as an opportunity. As Smartsheet continues to expand native capabilities for the Australian region, the company looks forward to broadening how it uses the platform—extending its solutions, enhancing client experiences, and deepening system integrations over time.

The move to the AU region delivered a seamless result with no disruption to client-facing work and no need for rebuilds. For a consultancy with a small team and a large responsibility, the outcome could not have been more efficient or more reassuring. Had True False Consulting attempted the migration alone, it would have required weeks of labour and introduced unnecessary risk to active contracts. Instead, the automated, expert-managed process delivered a result that preserved every detail of their Smartsheet environment—and protected the reputation they’ve built with clients who rely on them for accuracy and reliability. With their Smartsheet environment now hosted in Australia, True False Consulting is positioned to meet the expectations of government clients, uphold data sovereignty requirements, and continue delivering complex mobilisation programmes with confidence.